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We’re a team of doers, not a team of sellers.
While our competitors focus on bringing on new customers, we focus on keeping them.
With an Operations team triple the size of our Customer team,
Logan Premium is built to cover your freight as it comes over by building strong relationships with reliable carriers- whether your load picks up in two hours or two weeks.
We’re staffed to over service your loads, not sell you on something we can’t follow through on.
At Logan Premium, we don’t leave things to chance. We provide certainty by safeguarding every load we move with the 3 layer dip of tracking so no detail is overlooked. From the moment a truck has been secured, our booking rep, tracking team and account managers all work to hold each other accountable so we don’t miss a detail. All loads are backed by 24/7 electronic tracking through MacroPoint and Trucker Tools providing you with total visibility.
Tracking isn’t just about knowing where a truck is, it’s about proactivity that predicts the future. We don’t wait for problems to find us; we find them before they happen. Before our drivers are dispatched to your load, we’re tracking their previous delivery, ensuring no delays go unnoticed. If something doesn’t look right, we act immediately. Adjusting, recovering, and resolving the problem within minutes, not hours.
At Logan Premium reliability isn’t just a promise, it’s a guarantee.
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While other brokers are still using a single platform to vet their carriers and giving loads to double brokers buying and selling MCs, Logan Premium uses an intense 4 stage vetting process. 45% of carriers trying to work with us get turned away.
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Putting your freight in the wrong hands isn’t just a risk, it’s a liability. Our carrier vetting process is one of the most rigorous in the industry, so you can have the peace of mind your product is received in good condition.
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When you trust Logan Premium, you’re not just getting a truck.
You’re getting certainty, integrity, and peace of mind.
Full EDI and API Integration With Your Software.
Our strategic partnerships with McLeod and Highway allow us to find the right carriers for even the most difficult of loads.
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You provide us with the load details.
We call the shipper and receiver to get their shipping/receiving hours and ask for any special pick-up/delivery instructions.
We schedule a truck to go pick up the load.
We send you a tracking link with live, real time GPS tracking of the truck throughout the entirety of the load.
The load delivers and we send you proof of delivery.
An invoice with all supporting documents is sent out.
We drink champagne together and celebrate the start of a beautiful relationship.